Terms of Service

Ashley's has endeavored to ensure the accuracy of all information. We cannot, however be responsible for errors or omissions. All pricing and availability of items are subject to change without notice. Due to the high market price of gold and other precious metals Jewelry PRICES may FLUCTUATE upon receipt of your order. Custom and special orders must be paid for when orders are placed. 

Please be advised that there is a 2-3 day processing time from this website. When you need your package quickly, we are happy to help.  Choose expedited shipping options at Checkout (Expedited shipping time is estimated from date of shipment, not the date of order). While we'll do all we can to ensure your order is delivered on time.  Ashley's is not responsible for shipping delays caused by circumstances outside our control.  Offers do not apply to shipments to PO Boxes, A.P.O. and F.P.O. addresses, or international orders.  Oversized items, expedited options, and orders shipped to Alaska, Hawaii and Canada do not qualify for Free Shipping and will have additional charges that will be added to your order after checkout. We will contact you with any additional shipping charges by email when we review your address.   For all international shipping, you are responsible for all duty fees incurred at time of delivery.

Our Guarantee: If for any reason you are not completely satisfied with your purchase simply return it to us for an exchange or refund within 14 days of purchase. All Returns or exchanges require an authorization number (This insures record of your return). For your protection we suggest all return packages be sent insured by UPS or USPS and must be in the original packaging. Gift recipients are entitled to a nonrefundable merchandise store credit only. Gift Certificates are redeemable for One year from date of purchase.  Custom and special orders are not returnable. Stock sized rings are returnable but custom sized rings are not returnable. All incurred Shipping charges are non-refundable. If you have received free shipping on the original order, the incurred shipping fee will be deducted upon return. Sale items are not returnable. Worn items are not returnable.

Free Shipping: To receive discount the value of your order must be over $200 before shipping and sales tax.  Free Shipping is for U.S. orders only excluding Alaska & Hawaii.  All international shipping charges will be added to your order.  If your order is returned, the incurred shipping fee will be deducted from your refund.

Charm Bracelets:  When ordering a charm bracelet, charms are placed on the bracelet and are not soldered on, please request if you require soldering (a fee will be charged per charm).

Repairs: All repairs are different: a reasonable fee plus all shipping charges incurred are the customer's responsibility.

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright:
All content included on this site, such as jewelry designs, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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